Intelligent Automation - Supporting Business Adaptability during COVID19

We are living through an unprecedented and extraordinary period in contemporary history. COVID - 19 has already impacted people’s lives inexplicably and changed how we all behave, possibly with lasting impacts for many years to come.  

Organisations are faced with challenges that they would not normally experience, and for many are outside of normal daily operations. It is, therefore, more important than ever that businesses are able to adopt an agile approach and respond to their changing environments.

As governments accelerate and extend ‘lockdown’ periods, it will become essential that organisations can adapt to the new ‘normal’. For example, for some organisations, it will be fundamental in the coming weeks that they are able to scale up their document processing in order to meet demand and alleviate pressure on employees. Intelligent Process Automation (IPA) can offer a lifeline to these companies due to its ability to scale on-demand and, with most solutions being hosted in the cloud it provides secure remote access 24 / 7 to users wherever they are located.

IPA technology can offer support for organisations as they adapt and evolve their processes to meet the challenges of a new world. IPA is designed to alleviate manual, repetitive and labour-intensive tasks, freeing up employees to focus on business-critical and essential tasks such as speaking with customers, suppliers or problem-solving. Platforms, such as Celaton’s inSTREAM™, provide businesses with the ability to react quickly to changes such as reduced or remote staff or even fluctuations in inbound document volumes by delivering significant efficiencies to end-to-end processes such as Accounts Payable, Sales Orders, Claims and Customer Correspondence.  

Whilst, the future is unclear, automation can provide some certainty to businesses in their ability to manage and respond to the challenges ahead, enabling them to ‘keep calm and carry on’.

If you would like to find out more about IPA and how it might be able to assist your organisation, please get in touch with Celaton’s Commercial Director, Gina Gray: This email address is being protected from spambots. You need JavaScript enabled to view it.

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