-
![Invoice Process Automation]()
Invoice Processing
The complexity of products or packages within the Travel and Leisure industry can often mean that an organisation will receive a wide variety of invoices from a multitude of global suppliers. This complex environment can mean processing an invoice can become a laborious task, prone to errors and delays. With inSTREAM IPA, these tasks can be streamlined through reducing manual effort, improving processing time and reducing cost.
Key Benefits
- Faster processing time leading to early payment discounts and enhanced supplier relationships
- Higher levels of data accuracy and identification of non-compliant invoice submissions
- Detailed MI reports providing full visibility of invoices and company expenditure
-
![Customer Correspondence Processing]()
Customer Correspondence
The increasing purchasing power of the customer, driven by the wider variety of travel and leisure purchasing choices, means customer service is a key differentiator in achieving competitive advantage. With inSTREAM IPA, Travel and Leisure organisations can enhance their customer service offering, through more accurate and faster processing, and responding to customer enquiries, complaints and requests.
Key Benefits
- Improved customer service
- Increased Net Promoter Scores
- Faster Case Resolution
- Staff freed up to complete higher value tasks
- Improved staff morale
- Templated personalised response
Intelligent Process Auotmation in Action
