Digital
Transformation Journey

Committed to supporting businesses on their Digital Transformation Journey

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Digital
Transformation Journey

Committed to sSupporting businesses on their Digital Transformation Journey

Case Studies

Brochure

Book Consultation

Case Study

Brochure

"Technology driven innovative businesses are growing 3 to 4 X their industry average."

Starting on an Intelligent Process Automation (IPA) journey, gives organisations the opportunity to achieve efficiencies resulting in:

The ability to grow whilst managing operational overheads

Revenue growth

Improved customer service quality

Competitive advantage

Improved business and operational insights

The IPA journey is based on strong relationships between key stakeholders, operatives and the Celaton team. Every customer’s requirements are specific to their business and understanding these along with the outcomes required is crucial to the success of a project.

There are three key steps to the IPA journey:

1. Understanding the customer and their requirements (Diagnostic)

The first stage is to understand process and how automation can deliver effficiencies. During this stage, activities that are covered include:

Understanding of the current end-to-end process and create current ‘As-Is’ process maps including any systems used
Understand the business challenges and their impact
Ensure key stakeholders understand the value and benefits
Create a business case to include:
Primary objectives
Business and economic benefits
Measurable ROI
Create ‘To-Be’ process maps defining automation and a project plan with agreed timescales and responsibilities
Provide clarity on dependencies of both parties

2. Implementation

Once contracts are signed the implementation process will be started in-line with the agreed Project Plan. Key activities are:

Project manager is assigned
Governance is agreed
Requirements and business rules fully understood
Workflow implemented
Internal testing
Customer training and UAT (User Acceptance Testing)
Reports defined

3. The onward journey (Optimisation)

inSTREAM continually learns from every transaction it processes; as the volume of documents increases, as will inSTREAM’s accuracy and confidence. To ensure our customers achieve the highest value from their investment: