Capgemini drives artificial intelligence into its Business Services solutions with inSTREAM™

 

Milton Keynes, UK - January 22nd, 2016 - Leading intelligent automation software vendor Celaton today announced a global partnership with Capgemini, one of the world’s foremost providers of consultancy technology and outsourcing services, to deliver increased efficiency and improved customer experience for its clients.

Capgemini has in-depth business knowledge and experience with global clients in financial services, retail, distribution and transport, oil & gas, manufacturing, telecoms, media, entertainment and utilities sectors. Their ability to create and deliver business, technology and digital solutions that enable their clients to achieve competitive advantage and innovation is an ability and goal shared by Celaton and was a key factor in the partnership.

Celaton’s intelligent automation platform, inSTREAM, further expands Capgemini’s Business Services’ Software-as-a-Service (SaaS) portfolio with its unique ability to learn the pattern of unstructured content which enables Capgemini to deliver maximum value to customers.

Whilst there is a growing demand for new efficiencies, artificial intelligence is still met with scepticism by organisations. Capgemini’s commitment to Celaton’s technology brings greater credibility and increases awareness.

“There is significant industry debate on how cognitive computing and artificial intelligence will impact the BPO market. We are taking our delivery from debate to global implementation and are proud to partner with Celaton as a leading vendor in the business process Ai space. Building on the Capgemini Autonomic Platform-as-a-Service, Celaton’s technology extends the penetration of cognitive computing into our delivery of business process services.”

Lee Beardmore, VP & Capgemini Business Chief Technology Officer

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