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![invoice processing]()
Invoice Processing
Processing the wide variety of complex supplier invoices received, is a manually intensive and repetitive task and is often subject to delays and errors. With inSTREAM IPA, processing can be streamlined through automation, delivering a smart, more efficient process.
Key Benefits
- Faster processing time leading to early payment discounts and enhanced supplier relationships
- Higher levels of data accuracy and identification of non-compliant invoice submissions
- Detailed MI reports providing full visibility of invoices and company expenditure
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![cusotmer correspondence processing]()
Customer Correspondence
The increasing purchasing power of the customer, driven by an increasing number of competitors, means customer service is a key differentiator in acheiving competitive advantage. With inSTREAM IPA, Retail and Ecommerce businesses can enhance their customer service offering, through more accurate and faster processing, and responding to customer enquirie, complaints and requests.
Key Benefits
- Improved customer service
- Increased Net Promoter Scores
- Faster Case Resolution
- Staff freed up to complete higher value tasks
- Improved staff morale
- Templated personalised response
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![sales order processing]()
Sales Order Processing
The efficiency of processing a sales order is critical to an organisation’s profitability and growth and ensures Service Levels are met. Approvals and validation can add considerable time to processing sales orders and further impact agreed SLA’s.inSTREAM automatically recognises and extracts line item data, carrying out validation, obtaining approvals and applying business rules to significantly improve processing efficiencies.
Key Benefits
- Manual effort reduced by over 65%
- Processing time reduced by 87%
- Errors eliminated
- Improved customer service
Intelligent Process Automation in Action
