There is no right answer as to which technology will be the best suited to a particular business case, however, the combination of technology applications present in Intelligent Process Automation (IPA) solutions have significantly extended the efficiency gains and benefits open to organisations. For example, the application of Machine Learning within Celaton’s Intelligent Document Processing (IDP) platform inSTREAM™ means it is able to process unstructured and varied data because there is no need for new templates to be created with every document anomaly received. It learns through the natural consequence of processing and through collaborating with operators who teach it about each document exception in a system called ‘Human in the Loop’. This saves organisations time, resources and increases efficiencies in end-to-end processes.
IPA has desegregated the way in which the industry and organisations understand technologies such as RPA, Machine Learning and OCR. Instead of each technology being applied individually to one task within a business process, combinations of these technologies are combined to create an intelligent approach to solving end-to-end business processes. Fundamentally, whichever Business Process Automation solution an organisation chooses to invest in, it is essential that they understand their business case and the individual technology capabilities in order to deliver the greatest benefits and success through Digital Transformation.
To find out more about IPA and many other technologies, please follow this link to our handy glossary of terms.