What leadership skills are essential to a successful digital transformation strategy?
To ensure digital transformation projects are a success, leaders must understand the needs and requirements of their teams alongside the business objectives. Through understanding this, you can better understand the impact technology might have on daily roles and instigate strategies to minimise disruption and resistance. Through communicating planned changes and listening to feedback, leaders can create an environment that not only embraces change but also a culture of continual improvement and innovation. As such leaders need to possess attributes which help to nurture and develop employees from both a professional and personal perspective. To enable this, a mentoring approach to leadership is required, and it is essential that a leader is patient, compassionate and empathetic.