11 May 2018

Intelligent Automation – Boosting UK Productivity

Posted in Industry

Intelligent Automation – Boosting UK Productivity

Productivity is acknowledged as one of the key features of a thriving business and it drives employee and customer happiness, organisational performance and finances. Yet it has been widely reported over the last few years that UK businesses have a productivity problem. Could Intelligent Automation offer a solution?

20 April 2018

inSTREAM™ awarded ‘Information & Document Management Solution of the Year'

Posted in Business

inSTREAM™ awarded ‘Information & Document Management Solution of the Year'

inSTREAM has been  named as the ‘Information & Document Management Solution of the Year’ at this year’s European IT & Software Excellence Awards.

26 February 2018

Celaton & UP3 deliver ServiceNow and inSTREAM integration

Posted in Technology

Celaton & UP3 deliver ServiceNow and inSTREAM integration

Celaton & UP3 deliver ServiceNow and inSTREAM integration for Virgin Trains enabling our customer to deliver better service faster.

13 February 2018

inSTREAM ensures Personalised Response for customers

Posted in News, Technology

inSTREAM ensures Personalised Response for customers

Deliver better customer service by accelerating resolution times and ensuring consistent and appropriate responses are sent to your customers with inSTREAM's Personalised Response module.

24 August 2016

inSTREAM™ enhanced with Personalised Response

Posted in Technology

inSTREAM™ enhanced with Personalised Response

Celaton today announced the release of Personalised Response, the latest artificially intelligent module for its inSTREAM™ platform.

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