inSTREAM Features

Celaton inSTREAM™ is an enterprise-class intelligent automation platform that applies sophisticated algorithms including artificial intelligence and machine learning to streamline the handling the plethora of data that flows in from customers, suppliers and employees by post, paper, fax, email, attachments, social media and other electronic data streams. Unique to inSTREAM is its ability to learn the meaning and intent of content through the natural consequence of processing and monitoring the actions and decisions of humans in the process.
 
 
mailroom automation    inSTREAM robot study documents     Recognise                    9b.-Loose-ends2
Capture & Normalise
Data
 
Understand Meaning &
Intent
 
Recognise & Extract
Key Data
 
Verify & Enrich
Processed Data
Captures & normalises incoming information received by post/paper, fax, ( built in OCR handles image conversion), email, attachments, social media, web forms & other electronic data streams.
 
 
   
Learns the pattern of content to understand meaning & intent, examining the content and data as a whole & with the benefit of  previous experiential knowledge.
 
 
   
Learns the pattern of unstructured content to recognise & extract key data. Dynamically builds references to key data by monitoring the actions of operators who collaborate with the process.
 
 
   
Enables a broader view of processed information by verifying & enriching the extracted data with additional data referenced in other information systems, private and public sources of data.
 
 
 inSTREAM-choose
 
 customer service
 
 Computer screen brown with data
 
 
Computer grey screen cogs
Determine & Execute
Outcomes
 
Send Personalised &
Appropriate Responses
 
Monitor Tasks &
Transactions
 
Integrate with line of
business systems
Execute outcomes based on all information gathered & using previous experience, learnt knowledge & business rules.
 
Learns to suggest or submit the most appropriate & personalised response based on understanding of processed information.
 
Monitors everything you need to know that matters in every transaction in real-time through flexible wallboards & reports.
 
Seamlessly integrates with business applications such Oracle, SAP, Dynamics, Blue Prism, UiPath and many more.
 
 

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